Out-of-town families
Your relative close by, in Cuernavaca's climate
We support families from Mexico City, Puebla and the rest of the country looking for a calm, warm and well-cared-for place for their older adult, just over an hour from home.

Why Cuernavaca?
Cuernavaca is known as the city of eternal spring: a mild climate all year round that lets older adults step into the garden, walk and enjoy the sun almost any day, instead of spending winter indoors.
Casa Palmira occupies 1,500 m² of bright, spacious areas with a central garden, green spaces and a pool. For many families living in the city, this setting is exactly what they were looking for.
Distances
Closer than it seems
You are one highway drive away. Many of our families come from out of town and visit regularly.
From Mexico City
About 1 hour
Roughly 72 km on the Mexico-Cuernavaca highway.
From Puebla
About 2 hours
Roughly 158 km by highway, without crossing Mexico City.
From Cuernavaca and Morelos
Minutes
We are at Independencia #8, in downtown Cuernavaca.
Visits
How visits work
Schedule before coming
Message us on WhatsApp and we'll agree on a day and time, so we can welcome you calmly and answer all your questions.
Visiting hours
We receive visits from 10:00 to 16:00. If you're coming from out of town and need another time, let us know when scheduling.
See it before deciding
You can tour the facilities, see the rooms and meet the team before starting any paperwork.
The care
What your relative receives every day
Care staff are on site 24 hours a day, 365 days a year. Even if you live far away, your relative is never alone.
- 24-hour nursing, with daily vital-sign records
- Weekly medical review, physical and mental
- Physical therapy and guided exercise
- Cognitive stimulation activities
- Home-cooked, balanced and supervised meals
- Support with hygiene, meals and companionship
Common questions
Questions from families living out of town
How long is the drive from Mexico City?
About an hour on the Mexico-Cuernavaca highway; roughly 72 kilometres. From Puebla it is about two hours by highway, with no need to cross Mexico City.
Can I see the residence before deciding?
Yes. You can schedule a visit on WhatsApp and tour the facilities, see the rooms and meet the team before starting any paperwork.
What are the visiting hours?
Visiting hours are from 10:00 to 16:00. We ask you to let us know on WhatsApp so we can welcome you calmly; if you're coming from out of town and need another time, mention it when scheduling.
Is staff available 24 hours?
Yes. Care staff are on site 24 hours a day, 365 days a year, and nursing keeps a daily record of vital signs. There is also a weekly medical review.
How do I start the admissions process?
The first step is telling us about your relative's situation, on WhatsApp or through the admissions form. From there we guide you step by step and schedule the visit.
Where exactly are you located?
At Independencia #8, Centro, Cuernavaca, Morelos. When you schedule your visit we share the exact location and directions.
Visit Casa Palmira in person
Schedule a visit with no obligation. We're glad to answer your questions and show you the home your loved one deserves.
